Trade Program
We’re your trusted partner for awe-inspiring window treatment design and five-star customer service. From providing a competitive quote to reliable project management, precise measurement to master installation— we have decades of experience helping boutique design firms accomplish their window treatment goals.
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Offer window treatments to your clients without the hassle
Drapery & Hardware
Motorization & Home Automation
Pillows & Bedding
Custom Cushions
Measurement & Installation
Dedicated Account Manager
Plantation Shutters
Commercial Shades & Blinds
Outdoor Shades
Hunter Douglas Gallery
Blinds & Shades
Fabric & Trim
services we offer
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The Referral Partner level is perfect for interior designers who are looking for a trusted partner to provide an excellent experience for their clients.
The Industry Partner level is great for interior designers who want to offer their clients a high level of service without having to be heavily involved in the process.
Partnership levels
REFERRAL PARTNER
INDUSTRY PARTNER
Collaborative partner
The Collaborative Partner level is perfect for interior designers who want to be involved in every step of the process, from design consultations through completing installation.
- Walk away from completed design jobs knowing we’ll handle any window treatment concerns that pop up with the client, so you don’t have to.
- Save time and skip quoting, managing, and installing window treatment orders on your own.
- No more working with multiple contractors and fabricators on window treatments, that’s just frustrating! We can fully handle the job with our seasoned in-house crew so you don’t have to shop around..
Why work with us on window treatments?
Here’s how it works:
Here’s how it works:
- You introduce us to your client through a 3-way email or text.
- Our team will keep you updated on the progress of your client’s journey.
- We provide an exceptional experience for your client.
- You make the introductions between our team and your client via email or text message.
- Our team will coordinate a time to meet with you via Zoom or in-person to select choices for your client.
- Our team and your client will work together based on the selections made.
- We will keep you updated on the progress of your client's journey.
Here’s how it works:
- We work together with you and your client from design consultations through installation.
- Our team will keep you updated on the progress of the order.
- We provide an exceptional experience for your client.
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Client Project
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- To complete your warranty registration online, visit the Hunter Douglas Warranty Registration page found here.
- If you received a warranty registration card with your shipment, you can also text a snapshot of the image to the following number: 71403
- Or you can click here to register Hunter Douglas products online. Simply enter the code shown under the camera icon. If you have any issues entering your code, select “Use your model number or product name” at the bottom of the screen to manually enter your information.
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My new Hunter Douglas window treatments were just installed. How do I complete my warranty registration?
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What if window treatments are installed incorrectly?
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What if my product needs repaired?
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What if I don’t like my new window treatments?
- Our team will fix it! In the rare event that your product was measured incorrectly, we will replace it at no charge. If there was a mistake made during installation, we will also reinstall it for no extra charge. Mistakes happen, but it’s our promise to make it right.
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My new Hunter Douglas window treatments were just installed. How do I complete my warranty registration?
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What if window treatments are installed incorrectly?
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What if my product needs repaired?
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What if I don’t like my new window treatments?
- Contact us as soon as possible. The Well Dressed window offers free in-home service for the first 90 days after installation. After that, a $150 trip fee is required for a service for up to two shades. Each additional shade is $25 each.
- Our team may require photos and/or videos of the product issue prior to arrival to ensure proper diagnosis. Additional costs will incur if more than one visit is required.
- ● Additional costs apply for windows located 12’ or higher or are greater than 96” wide. Temporary shades can be supplied for an additional cost in the case of a shade needing to be taken down for repair.
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My new Hunter Douglas window treatments were just installed. How do I complete my warranty registration?
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What if window treatments are installed incorrectly?
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What if my product needs repaired?
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What if I don’t like my new window treatments?
- Although TWDW does not offer credits or refunds for custom window treatments, to ensure your satisfaction, our team will offer replacement products for 50% off. This offer is only valid for 7 days after installation and replacement products must be purchased through TWDW.
- Right Choice Promise™ is offered exclusively to Hunter Douglas Gallery Dealers. If you don’t like your new window treatments after a 21 day trial period, Hunter Douglas offers us the one-time opportunity to replace your shades with a product of your choice (of equal or lesser value) until 40 days following installation. Be sure to contact your salesperson between 21 and 40 days after installation and we’ll arrange this.
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My new Hunter Douglas window treatments were just installed. How do I complete my warranty registration?
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What if window treatments are installed incorrectly?
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What if my product needs repaired?
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What if I don’t like my new window treatments?
Here are some FAQs relating to the Hunter Douglas Warranty. If you still can't find the answer you're looking for, please don't hesitate to contact us!
have questions?
Schedule an in-home consultation where our designers will bring samples of products & fabrics to your home to fit your unique needs.
Schedule an In-Home Consultation
Visit our showroom to view the complete line of custom window treatments including blinds, shades, shutters, and drapes.